Privacy Rights (Australia & New Zealand)

If you are located in Australia or New Zealand, you may have rights regarding your personal information under the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020. Please use the options below to exercise your rights.


Access or download my data

You can request access to the personal information we hold about you, including account details and order history. Where reasonable and practicable, we will provide access in the format you request.

Response time:

New Zealand: We will respond as soon as reasonably practicable and generally within 20 working days (unless extended as permitted by law).

Australia: We will respond within a reasonable period.


Correct my information

If you believe the personal information we hold about you is inaccurate, out of date, incomplete, or misleading, you can request a correction.


Delete my data / Close my account

You may request deletion of your account and personal information. We will process this request where possible, subject to legal and operational requirements.

Important: We may retain certain information where required by law (for example, tax or transaction records) or for fraud prevention. In Australia, we are also required to take reasonable steps to destroy or de-identify personal information once it is no longer needed, subject to exceptions.


Your privacy choices

Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.


Direct marketing & preferences

You can request that we stop using your personal information for direct marketing. You can unsubscribe at any time using the "Unsubscribe" link in our emails. You can also contact us at letslounge@loungefix.com to opt out.


Contact information

For questions about your privacy rights or to lodge a complaint, please contact:

Email: letslounge@loungefix.com

Address: , , Netherlands


Complaints

If you believe your privacy rights have been violated, you can lodge a complaint with your national authority:

Australia: Office of the Australian Information Commissioner (OAIC)

New Zealand: Office of the Privacy Commissioner (OPC)

Elevated Outdoor Living

There's a particular kind of light that shows up right before sunset. Warm, golden, unhurried. That's the vibe LoungeFix is built around.

We believe a garden is meant to unwind your mind from the busy day-to-day life. A garden opens up instead of closing in, and it deserves furniture that matches that freedom rather than working against it. So we design and source lounge chairs, umbrellas, planters, and garden furniture meant to turn any outdoor space into somewhere people actually want to stay.

Slow, on purpose

The most inviting gardens aren't the most decorated ones. They're the ones where nothing shouts and everything invites: natural textures, sun-warmed tones, pieces chosen to soften a space instead of dominating it. Every LoungeFix product is picked with that same restraint, so your garden feels considered, not cluttered.

Built to be trusted

Anyone can sell a chair. We'd rather earn your trust with the details you don't see coming, how a planter is finished to survive real weather, how an umbrella holds its shape in the wind, how a rug is actually built for outside instead of just looking the part. We'd rather earn a slow yes from someone who's done their homework than a fast one from someone who hasn't.

Our mission

Your garden should feel like a permanent holiday, a patch of earth where the light lingers longer and the pace slows all the way down. LoungeFix exists to help you get there, one lounge chair, one planter, one long evening at a time.

Come outside. Stay a while.

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Come Outside. Stay a while.

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